Delivery & Shipping

Delivery times

Delivery times may vary depending on the material and product. The current delivery time can be seen in the configurator or in the shopping cart when ordering. For public holidays (Easter, Christmas) or special requests, the delivery time may increase by two to four weeks.

Shipping costs

Delivery is free of charge within Germany (excluding islands), Austria, Switzerland (from CHF 500.00), France and Great Britain. You can see the delivery costs to other European countries in the shopping cart.

Delivery areas

Currently, our custom-made furniture is delivered to the following countries: Austria, Belgium, Denmark, France, Germany, Italy, Liechtenstein, Luxembourg, Norway, Poland, Portugal, Spain, Sweden, Switzerland & United Kingdom.

Delivery to Switzerland

As Pickawood GmbH is registered for tax purposes in Switzerland, all import and customs duties are already included in the price. In addition, the price is displayed including the Swiss VAT rate.

Delivery to Norway and Liechtenstein

The shipping costs already include the costs for the preparation of the export declaration. On delivery, the costs for import, the EDEC fee, import tax clearance and the country-specific VAT must still be paid. The amount of these costs depends on the final weight, the dimensions of the packages and the customs zone.

Frequently asked questions

1. Will my furniture be delivered in one piece?

Your furniture will be delivered safely packed and disassembled into individual parts. Delivery in one piece is not possible for technical reasons. However, each order includes simple assembly instructions. You can also book an assembly service at a later date.

2. Where is my order?

We will inform you about the current status of your order by e-mail. Or you can check the order status on our website.

3. Can I change the delivery address?

No problem, just send us your new delivery address by e-mail.

How can we help? Contact us.

Luka, Interior Designer

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