Services & Help

We will be happy to support you free of charge in planning your new furniture. It's best to arrange your consultation appointment today.

Together with the respected insurance group Signal Iduna, every order includes a unique and free fit warranty.

Each piece of furniture is individually made to measure for you. From the order to production and shipping, we keep you up to date in our order status.

You have already created a rough sketch, photos or screenshots of your desired furniture? Then upload them and we will create a free and non-binding offer for you.

On this page you will find tips & tricks for assembling your furniture. You can also download a digital copy of the assembly instructions.

Many of our customers are so satisfied with their custom-made furniture that they send us pictures of it. Of course, we are particularly proud of this, which is why we display the most beautiful shots in our photo gallery.

We accept all common payment methods such as: prepayment method (bank transfer), Credit Card (Visa & Mastercard) and PayPal.

Free delivery to the assembly site is usually carried out by DHL's 2-man handling service. Before delivery, the forwarding agent will arrange a delivery date with you by telephone.

Our stellar reputation has been built on implementing specialist design solutions that cannot be found in mass-produced furniture. With Pickawood, custom-made furniture means just that and we can help bring your special requests and uncoventional furniture visions to life.  

Measuring correctly doesn't have to be difficult at all. With our tips & tricks, you can measure your rooms exactly and prepare everything for your new piece of furniture from Pickawood.

To make your custom-made furniture last as long as possible, it needs a little care now and then. Click on the link to find out how.

We have answered the most frequently asked questions of our customers in the FAQs. If your question is not included or you would prefer to speak to the furnishing advice team, please feel free to contact us.

It all started with a small team and the vision of being able to offer customised furniture that can be easily planned online. Today, over 30 employees ensure that you receive the perfect piece of furniture.

Order up to two free wood samples. Choose from over 11 solid woods, MDF lacquered & coated, real wood veneer, premium decors and multiplex.

Each of the sustainable materials has special properties that are suitable for different purposes. You can find out which woods are suitable for particularly large and heavy furniture, for example, by clicking on the link.

Sustainability and the careful use of resources are more important than ever, especially in today's world, and play a major role at Pickawood.